Support Center
We're here to help you create, test and validate your business
Get in Touch
Have questions about LastCo? Need help getting started? Our support team is ready to assist you on your business journey — from creating your idea to testing and validating it with real customers.
37th Floor, 415 Mission St
San Francisco, CA 94105
How We Can Help
Getting Started
New to LastCo? We'll guide you through creating your first business and help you understand our platform's capabilities.
Technical Support
Running into issues? Our technical team can help troubleshoot problems and ensure your business runs smoothly.
Feature Requests
Have ideas for new features? We love hearing from our users about how we can make LastCo even better.
Account & Billing
Questions about your subscription, billing, or account settings? We're here to help with all account-related inquiries.
Marketing & Ads
Need guidance on validating demand, running ad campaigns, or reaching customers across social platforms? We can help you navigate the process.
Best Practices
Learn the best practices for building successful businesses with our platform and get tips from our experienced team.
Response Times
We strive to respond to all support inquiries within 24-48 hours during business days. For urgent technical issues affecting your live business, please include "URGENT" in your email subject line for prioritized support.
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST
Before You Contact Us
To help us assist you more efficiently, please include the following information in your support request:
- Your account email address
- Business name (if applicable)
- Detailed description of the issue or question
- Any error messages you're seeing
- Screenshots or screen recordings (if relevant)
- Device type and OS version you're using
Submit a Support Request
Fill out the form below and we'll get back to you as soon as possible.